Job Types

Job types allow you to categorize templates and instances by their purpose. They provide a way to classify work and can influence scheduling, reporting, and filtering throughout RAMP.

Required role: Administrator or SuperUser

Accessing Job Types

Navigate to Administration > Job Types (or /_admin/job-types).

The job types list shows all configured job types for the current tenant.

Default Job Types

RAMP includes a set of commonly used job types out of the box:

Job Type	Typical Use Case
Maintenance	Routine system maintenance, patching, health checks
Deployment	Software deployments, release rollouts
Migration	Data migrations, system migrations, platform moves
Configuration	Configuration changes, parameter updates
Testing	Test execution, quality assurance procedures
Emergency	Unplanned urgent work, incident response

Note

Default job types can be edited or removed if they do not fit your organization’s needs.

Creating a Job Type

1. Click Create Job Type.
2. Enter a Name for the job type (e.g., “Security Patch”, “Infrastructure Change”).
3. Optionally add a Description explaining when this job type should be used.
4. Configure any additional settings such as color coding or priority indicators.
5. Click Create.

Editing a Job Type

1. Click on the job type in the list.
2. Modify the name, description, or settings.
3. Click Save.

Caution

Changing a job type’s name affects how it is displayed on all templates and instances that use it. The change is reflected immediately throughout the application.

Deleting a Job Type

1. Click on the job type in the list.
2. Click Delete.
3. Confirm the deletion.

Caution

Before deleting a job type, check whether any templates or instances are currently using it. Deleting a job type that is in use may affect how those items are categorized.

Using Job Types

On Templates

When creating or editing a template, you can assign a job type that describes the kind of work the template represents. This helps users quickly identify the purpose of a template when browsing the template list.

On Instances

Instances inherit the job type from their template. The job type is displayed in the instance list and can be used for filtering and reporting.

Filtering

Job types serve as a primary filter criterion throughout RAMP:

• Filter templates by job type on the Templates page
• Filter instances by job type on the Instances page
• Use job types in reports and dashboards to group work by category

System-Level Overrides

Job types can have system-level overrides that customize their behavior for specific systems. This allows the same job type to have different configurations depending on the system context.

1. Navigate to the job type detail page.
2. Look for the System Overrides section.
3. Add or modify overrides for specific systems.
4. Click Save.

Best Practices

• Keep the list manageable — too many job types make categorization difficult. Aim for 5-15 types that cover your main work categories.
• Use descriptive names — job type names should be immediately clear to all users.
• Standardize across teams — agree on job type definitions to ensure consistent categorization.
• Review periodically — remove unused job types and add new ones as your organization’s work evolves.

Related topics

Tags Create and manage tags for organizing and filtering templates and instances

Create a Template Create new templates and assign job types, tags, and team members