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RAMP Documentation

Standardize, track, and coordinate your IT operational procedures with confidence.

Setup & Installation

Deploy RAMP on Windows (IIS), Linux, or Docker. Choose from lite, full, or cluster configurations.

Get started →

Configuration

Configure authentication providers (OIDC, LDAP, Windows Auth, ADFS), SMTP, and application settings.

Configure →

Tenant Administration

Manage multi-tenant environments: auth providers, SMTP settings, user provisioning, and IDP mappings.

Manage tenants →

Administration

Configure settings, members, groups, roles, job types, tags, translations, and service accounts.

Administer →

Templates

Create and manage versioned procedure templates with hierarchical steps, variables, and approval workflows.

Create templates →

Instances

Create, execute, and track procedure instances with full audit trails and team assignments.

Run instances →

Release Planning

Plan operations on a visual timeline with team availability tracking and resource coordination.

Plan releases →

Execution

Execute steps, add notes and evidence, manage force actions, and track completion status.

Execute →

Audit & Exports

Review audit trails, export data, and manage backup/restore operations.

Review →